What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement products or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective
LCD TV
ViewSonic LCD TVs cover three (3) years limited warranty on parts and labor subjected to:
- One (1) year warranty for backlight
- One (1) year warranty on parts and labor for TV Tuner
- Pixel warranty criteria:
- 17" to 24" LCD TV : 5 bright sub-pixels, 5 dark Pixels, or a combination of 5.
- 30" to 40” LCD TV : 6 bright sub-pixels, 6 dark Pixels, or a combination of 6.
More information on LCD pixel >>> Article #5: "LCD display: LCD pixel criteria"
Who the warranty protects
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover
- Any product on which the serial number has been defaced, modified or removed.
- Damage, deterioration or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Repair or attempted repair by anyone not authorized by ViewSonic.
- Any damage of the product due to shipment.
- Removal or installation of the product.
- Causes external to the product, such as electric power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic's specifications.
- Normal wear and tear.
- Any other cause which does not relate to a product defect.
- Removal, installation, and set-up service charges
Limitation of implied warranties
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages
VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. VIEWSONIC SHALL NOT BE LIABLE FOR:
· DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES.
· ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE
· ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY
Effect of local law
This warranty gives you specific legal rights, and you may also have other rights which vary from locality to locality. Some localities do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside Malaysia
For ViewSonic products sold outside Malaysia, contact your ViewSonic dealer or ViewSonic for warranty information and service.
Life Support
ViewSonic does not recommend the use of its UPS products for life support equipment or direct patient care where failure of a UPS product could cause failure of or diminished effectiveness of the life support equipment or patient care.
Call ViewSonic Customer Support
FDC Multi Sales & Services
No,13 & 13-1, Lorong Sanggul 1B,
Bandar Puteri, 41200 Klang,
Selangor Darul Ehsan, Malaysia
Tel : 603-5162 1221
Fax : 603-5161 8442
Email: support@fdcgroup.net
OR
ViewSonic Customer Support (Singapore)
Contact: service@sg.viewsonic.com
